Refund and Cancellation Policy

At Chef Neelesh LLC, we are committed to providing high-quality products and services. We understand that sometimes circumstances change, and you may need to cancel an order or request a refund. Please review our policies below:

1. Cancellation Policy

• Customers may request to cancel an order within 24 hours of purchase.

• Cancellations can be made by contacting our Customer Support team at [email/phone].

• Once an order has been processed, shipped, or delivered, it cannot be canceled.

2. Refund Policy

• Refund requests must be submitted within 14 days of receiving the product.

• To qualify for a refund, items must be returned in their original condition and packaging.

• Certain items may be non-refundable, including [list non-refundable items, if any, e.g., personalized or perishable items].

• Refunds will be issued using the original payment method within 7–10 business days after receiving the returned item.

• Shipping fees are non-refundable unless the return is due to a defective or incorrect product.

3. Exchanges

• We offer exchanges for items that are damaged or defective upon delivery.

• To request an exchange, please contact us within 7 days of receipt with your order details and photos of the item.

4. How to Request a Refund or Cancellation

• Email: flavorculinaria@chefneelesh.com

• Phone: +1(732) 6065602

• Include your order number, the item(s) in question, and the reason for your request.

5. Additional Notes

• We reserve the right to deny refund or cancellation requests if the above conditions are not met.

• Our team is available to assist with any questions regarding orders, returns, or refunds.

Thank you for choosing Chef Neelesh LLC. We value your satisfaction and strive to make your experience smooth and enjoyable.